Using domestic call centers, transfer representatives pre-qualify automobile owners for car year, make, model, mileage, and a willingness to talk with an auto warranty specialist.
The result is the transfer of a person who is interested in an extended auto warranty and owns a car with the mileage and year built requirements of the program. Generic live transfer auto warranty leads work well because sales people are removed from cold calling activities, the contact rate is 100%, the leads meet basic criteria, and the live person is interested in an extended auto warranty.
Custom Live Transfer Auto Warranty Campaigns take the live transfer to the next level. The custom campaign is billed on the basis of time and devoted call center reps or on a per call basis, depending upon the complexity of the questions. The Auto Warranty Company that embarks on a custom live transfer campaign will have ultimate say in the questions asked by domestic call centers for pre-qualification of automobile owners for their extended auto warranty. This way the firm gets a highly qualified inbound call that is consistently a strong match to their desired criteria.